How will globalization affect the banking industry?
complete the research paper based on the attached proposal that has been approved by the university, taking into account the feedback that has been provided by the University. Also attached is the guideline for producing the final paper.
PROJECT PROPOSAL COVER SHEET
(to be completed by the student)
AIB student ID number: A001322637
Student name: Stanislav Rozjimaline
Teaching Centre/Adelaide/DL: DL
Course/Specialisation: MBA
Subject related to the
Project Proposal:
(ie which subject from the MBA course is the Project Proposal
mainly related to)
The project proposal mainly related to Human Resource Management, particularly international human resource management and Financial Banking and Institutions subjects
NB: If you are doing a specialised MBA the Subject most related to the Project Proposal MUST be related to the area of specialisation in order to receive the specialised degree
Title of the Project Proposal: How will globalization affect the banking industry?
Word count: 1325
DECLARATION
By submitting or causing this document to be submitted, you, the abovenamed student, confirm that:
1. you understand the consequences of plagiarism and you confirm that you have not plagiarised any other person’s work in this Project Proposal and except where appropriately acknowledged, this Project Proposal is your own work, has been expressed in your own words, and has not previously been submitted by anyone else;
2. you have obtained consents from the organisation(s) to be studied and will retain consent forms from the organisation and from all persons interviewed or surveyed in the research, and further you are aware that you must attach copies of all consent forms to your Final Project.
CHECKLIST
Please complete the following checklist before submitting this Project Proposal:
0 Have you completed all sections of this Project Proposal Cover Sheet?
0 Have you adhered to the guidelines relating to word limit?
0 Where the research project is based on an organisation, have you obtained the written consent of the authorised person in that organisation and attached the letter of consent to the Project Proposal?
0 Is your document in ‘Microsoft Word’ format? AIB will not accept any other formats.
0 Is your document saved as “your full name” and “the name of the subject”? For example, the document is saved in the format “Jane Citizen – Project Proposal”.
0 Are you emailing this completed Project Proposal Cover Sheet with your Project Proposal (all in the same document) to your Teaching Centre (or to AIB directly if you are an Adelaide based or DL student)?
0 Does your email subject line state (1) your full name (2) your AIB Student ID No. 3) Project Proposal?
0 Will you retain confirmation of the time that you are emailing your Project Proposal? This Project Proposal Cover Sheet and your Project Proposal must be received by your Teaching Centre/AIB before the deadline.
0 Have you ensured that if your course is in an area of specialisation (eg MBA (Finance)) that the subject matter of Project Proposal is in that area of specialisation (eg in Finance)? You must ensure this happens if you wish to obtain a degree in the specialised area.
PROJECT PROPOSAL FEEDBACK FORM
(to be completed by the AIB assessor)
AIB student ID number:
Student name:
Course/Specialisation:
Introduction
Background information provided 0
Issue or problem identified 0
Focus for the study
Research purpose stated 0
Research questions identified 0
Significance identified 0
Project is feasible – topic & research qns not too big, too small or too hot 0
Project related literature summary
Connection to an aspect of MBA studies 0
Alignment with MBA specialisation (NB: not required for MBA generic) 0
Literature cited 0
Research methodology
Research method explained and justified 0
Secondary data 0
Primary data 0
Data collection methods explained 0
Research approvals obtained 0
Schedule for completion
Research schedule or Gantt chart 0
Style Guide
Margins, line spacing and fonts 0
Dates and numbers 0
Harvard referencing 0
Sourcing and quotations 0
Labelling of figures, diagrams, tables 0
List of references 0
English
Spelling 0
Grammar 0
Structure and flow
Title is on the first page 0
Table of Contents 0
Logical structure 0
Connections between sections 0
Easy to read 0
Outcome:
Approved 0
Not Approved 0
Comments
Table of Contents
Introduction 4
Background of the Banking Industry 4
Research Problem 5
Focus of the study 5
Statement of the purpose of the research 6
Research questions 6
Significance of the project 6
Project Related Literature Summary 6
Planned Methodology 7
Schedule for Completion 8
References 10
Introduction
This proposal represents the outline of the selected areas in the study the researcher intends to follow during the research process. The research is based on a preliminary investigation on the impact of globalization (international human resource management) in the banking industry. The main objective of this project is to write a report about the case study research to be conducted in the topic. The topic chosen for this study is “how will globalization affect the performance of the banking industry.” I am extremely interested to research on this topic to know how international human resource management can help the banking sector, for instance, banks to enhance their performance in global markets for competitive advantage. To avoid the proliferation of terminologies, I will focus on international human resource management and how it enhances the performance of employees in banks. On this note, the study will have different sections including a brief background of the banking sector, a literature review on the impact of globalization on the banking sector, and how international human resource management can enhance the efficiency of banks in the global markets, a detailed methodology such as data collection methods and how to analyze data. The report will also discuss the schedule for completion including tasks proposed, stages, and time to complete them using a Gantt chart.
Background of the Banking Industry
Commercial banks in the United States started in the 19th century. These banks acted as intermediaries, and provided insider lending because of lack of quality information systems and low bank influence. Despite their discriminatory practices of insider lending, most of these banks never failed (they reported increasing sales) hence resulting into the evolution of the financial institutions in the United States. During the 20th century, the banking sector in the United States was highly concentrated. Moreover, the 21st century globalization process has increased competition in the banking industry whereby banks are now forced to adapt new strategies in banking management approaches so as to realize a competitive advantage in the global market. The sophistication of the bank products, services, and processes require bank managers to invest heavily on management strategies in order to achieve a competitive edge in the global market. Most of the banks have extended globally as part of their strategies to get a larger share of the emerging economies hence requiring management strategies in order to attain a competitive advantage (Peek & Rosengren, (n.d), p.67). On this note, global human resource management is a core management strategy used in the banking industry to enhance their efficiency in the global market. International human resource management is the management of human resources for instance, utilizing skills, knowledge, and ideas in a global scale. The objective of international human resource management is to ensure that global companies are competitive, flexible and adaptive, efficient, and able to transform learning in the global market (Brewster & Harris, 2009, p.72).
Research Problem
Globalization has created a challenge in the management approaches of global and local employees in the banking industry. This study endeavors to discuss the impact of international human resource management in delivering quality services and products in the banking industry.
Focus of the study
The key focus of the study is how globalization has affected the banking sector, and how international human resource management can help in enhancing the efficiency of these firms in the global market.
Statement of the purpose of the research
Globalization has posed a challenge in the performance of most of the financial institutions that have expanded globally for competitive advantage. On this note, international human resource management is required in order to enhance the efficiency of the global firms.
Research questions
1) How globalization has affected the banking sector?
2) How international human resource management can help improve the performance of the banking industry in the global market?
3) How different banks use international human resource management in recruiting talented workforce in their institutions?
Significance of the project
The significance of the study is to ascertain whether international human resource management can help to enhance the efficiency and performance of banks in global markets.
Projected Related Literature Summary
The globalization process has created a need for global companies to operate more efficiently to gain a competitive advantage, and one of the contributive factors towards this competitive gain is international human resource management. International human resource management is linked to organizations strategic needs (Chris & Johngseok, 2001, p.402). Most of the banks that have expanded globally have used different IHRM strategies including a full-fledged globalization of employee’s skills, business operations, and management operations in order to enhance the performance of managers and subordinate staff in overseas markets. The nature of the current competitiveness of global firms requires recruiting of world class talented managers and employees with the right knowledge and skills in order to deliver quality products and services in the global market (Edstrom & Galbraith, 2007, p.45).
Some of the forces that have forced companies to invest on international human resource management are global competition, advances in technology, company restructuring, mergers and acquisitions, and telecommunication across the globe. All these factors are attributable to the globalization changes hence the need to have a human resource management strategy that will enhance the competence as well as productivity of the banking sector in global markets when delivering goods and services in the market (Barney, 2011, p.99). To enhance the efficiency of employees in overseas markets, most of the companies collaborate with leading universities in order to recruit a competent workforce in managerial positions. Therefore, international human resource management helps in developing technical expertise, strengthen global competence, value sharing, and fostering next generation of leaders. On this note, as the globalization increases competition in the banking sectors, international human resource management is one of the areas that the industry needs to focus on in order to ensure that they have enhanced their performance in overseas markets for competitive advantage (Brewster & Harris, 2009, p.256).
Planned Methodology
The research approach to be used is both quantitative and qualitative approaches. Data will be collected by means of interviews and questionnaires on the current status of the banking sector in terms of globalization, international human resource management, and quality of services provided. A total of ten questionnaires will be used during the study in order to get a general view of the respondents on the impact of international human resource management on the performance of the banking sector. Personal interviews will also be used in order to get a greater understanding and analysis of the perceptions on the impact of international human resource management on the banking industry in the United States. The target population comprises of human resource managers and bank employees to ascertain the form of global human resource management introduced by different banks in the c country. A sample of ten banks will be used during the study, and the banks will be selected on the basis that in the last five years, they had at least one form of global human resource management service delivery channel. Secondary data sources will also be used including research articles and journals from five prominent management journal articles and books published in the last ten years (2004-2014). These years were selected because they include recent articles with recent advancements on international human resource management. Meta-analysis will be used to integrate findings from the selected journal articles and books. This is a process of taking large samples of quantitative findings and conducting statistical analysis, as well so that the findings can be integrated by the researcher.
Schedule for Completion
A Gantt chart will be used in planning for the research project. The Gantt chart shows the tasks proposed, stages, and time to complete them. Figure I show the ten basic research project stages under different activities to be completed in nine weeks. Submission of the proposal is scheduled on the fourth week while the final project will be submitted in the ninth week.
ACTIVITY 1st 2nd 3rd 4th 5th 6th 7th 8th 9th
Choosing a research area
Preliminary research
Decide research topic
Decide methodology
Present proposal
Finalize methodology
Conduct research
Analyze data
Write up
Submit assignment
Figure 1: The Research Project Gantt chart
References
Barney, J. 2011. Firm resources and sustained competitive advantage. Journal of Management, 17: 99-120.
Brewster, C. & Harris, H. 2009. International HRM: Contemporary Issues in Europe. London: Routledge.
Chris, R, & Johngseok, B. 2001. The impact of globalization on HRM: The case of South Korea. Journal of World Business, Greenwich. Vol. 36, Iss. 4; p. 402.
Edstrom, A. & Galbraith, JR. 2007. Transfer of managers as a coordination and control strategy in multinational organizations. Administrative Science Quarterly, Vol. 22, pp. 248-63.
Peek, j., & Rosengren, E. (n.d). Implications of the Globalization of the Banking Sector: The latin American Experience. Available at: londonessays.com [Accessed 4 November 2014].
Student Feedback
Reported on 20/11/2014 15:21:15
Student Name:
Subject:
Assessment Task:
Code:
Stanislav Rozjimaline
Project
MBA Project Proposal
729PROJ
Comments
Introduction
?
Background information provided
?
Issue or problem identified
Focus for the study
?
Research purpose stated
?
Research questions identified
?
Significance identified
?
Project is feasible – topic &research qns not too
big, too small or too hot
The introduction is good but you cant really find out how
globalization affect the performance of the banking
industry. You dont have a crystal ball. The study is about
The globalisation of the banking industry and human
resources – current impacts and future perspectives.
Write in academic paragraphs. Reference all information
in the background. The research problem should be
specific about the challenges. The research problem is
the thing you will address by your research, so this
should be well articulated, using references.
The research purpose should state. “this research will
investigate….” Answering the research questions should
achieve the purpose, so they should be tightly linked.
You will only get perceptions about the research
questions from interviews/surveys. This needs to be
acknowledged in the phrasing. Q3 is not phrased as a
question. Perceptions are fine but then you need to
compare them to what the literature says in the
implications section, and then you can come to
supported recommendations. See the logic of research
comment below. The significance section is
misunderstood. This should argue who the stakeholders
are that may benefit from what you find out and how.
Project related literature summary
?
Connection to an aspect of MBA studies
?
Alignment with MBA specialisation (NB: not
The lit. review was good but you don’t provide a reading
list. It should have been about what areas of literature
will be relevant and, why because it is just a proposal.
required for MBA generic)
?
Literature cited
Research methodology
?
Research method explained and justified
?
Secondary data
?
Primary data
?
Data collection methods explained
?
Research approvals obtained
Define all the terms/concepts methods that you use and
reference. for example, Convince the reader your
strategy/methods is the best to answer the questions.
Say why in relation to this study – be specific. For
example, “Smith (1999) argues that semi-structured
interviews are a good way of eliciting the perspectives of
participants. In this stud
y it was important to get the
perspectives of participants because …” Say what
primary and secondary data are and reference.
Secondary data are raw data that you reanalyse. Will
you be doing that? a meta study of findings is a
literature review. You need to explain your sampling
strategy using theory. Say who you sampled and why.
It’s not clear which country the research will occur.
Schedule for completion
Good
?
Research schedule or Gantt chart
Style Guide
?
Margins, line spacing and fonts
?
Dates and numbers
?
Harvard referencing
?
Sourcing and quotations
?
Labelling of figures, diagrams, tables
?
List of references
Write in academic paragraphs:Structure of an academic
paragraph Topic sentence Supporting sentence 1
Supporting sentence 2 Supporting sentence n Conclusion
sentence Using structure will make your writing
academic and analytical. It will also force you to think in
a structured and logical way. A good way of
understanding a paragraph is to think of it as a mini
essay. The topic sentence tells reader the point the
writer wants to make. The supporting sentences expand
on the point; points to, describes, explains, or discusses
evidence/literature, and the concluding sentence
summarizes/and/or tells the reader what the significance
of the point is. In this way the reader knows not only
what the point is, but also what evidence there is to
make it, and importantly, why that point is being made.
The reference list is good.
English
very good
?
Spelling
?
Grammar
Structure and flow
?
Title is on the first page
?
Table of Contents
?
Logical structure
?
Connections between sections
?
Easy to read
Outcome:
Approved
Overall Comment
Good.
This was a very good proposal. My comments mainly address academic form and style which is important for
higher marks. The report should address what HRM is and how IHRM is different. Yo should then apply this to
globalisation and the banking sector in your Literature review. Be clear about the logic of research. The logic of
research is: Contextualise the study in literature discuss/critique relevant theory, don’t just describe it
(Intro/orientation/lit. review). Then say what the problem is and what you want to find out (research
problem/questions). Then say how you will find this out (methodology). Then display your results and
interpret/analyse them (data analysis). Then summarise what you have found in relation to the research
questions (summary of findings section). Then, in the implications section, compare what you have found to
theory. This will expose gaps, which you will address through your recommendations. The conclusion section
restates what you did, why, how, and what you found. You will come to recommendations by comparing the
perceptions you encounter to the literature. Expectations that need to be fulfilled for an HD. • Discuss and
critique relevant literature (discuss it in your own words and talk about how it applies to your study/
problem/organisation) • Fully describe and justify the methodology using literature. Define the terms you use and
reference. Then say how you applied these terms/methods in your own research and say WHY. Address privacy,
confidentiality and ethics. Say what the issues are (and reference) and how you addressed them. • Say how you
developed your interview schedule/surveys/questionnaires. The links should be clear from/to your initial sections.
Be transparent about what you did. • Don’t forget to include your research purpose/problem/questions and
research significance (sub)sections in the final • Use participant quotes in your qualitative analysis section for
evidence and stats for your quantitative data to support your interpretation. Show, in the summary of findings,
how the results/findings sections answered each of the research questions. • At some stage after this, compare
your findings back to the literature. The AIB learning materials say in the implications section This is where a lot
of marks are because you are applying theory to your results – see marking criteria. • Similarly, use literature to
support your recommendations. Again, this relates to the heavily weighted application of theory criterion • Aim
for a total of between 20-25 references • Be careful with detail. Read the AIB style guide 2x. Reference all
information. Novice researchers often confuse the meaning of the term “secondary data”. Although secondary
data can be found in books and journals, for example, secondary data is not literature. Literature and studies in
and of themselves are generally not secondary data. Secondary data can be found in books and journals (raw
data or summaries of data), however, you need to reanalyse this data yourself to call it secondary data. You can
analyse the books and journals themselves – for example, if researching sexism in 20th century writing, analysing
the content of newspapers would be analysis of secondary data. Most students conduct case studies of their
organisation so secondary data collected outside their organisation would rarely be useful. Exit interviews are a
classic example of secondary data because its data that has been previously collected but not by the researcher.
Separate the theory from how you apply it. For example, “Smith (1999) argues that semi-structured interviews
are a good way of eliciting the perspectives of participants. In this study it was important to get the perspectives
of participants because … Therefore interviews were chosen…”. This is important for two reasons. First, the
authors of the literature you refer to did not talk about you or your study as implied by the original referencing.
Second, it forces you to think and write in an academic way, showing your reasoning. The logic of research is:
Contextualise the study in literature discuss/critique relevant theory, don’t just describe it (Intro/orientation/lit.
review). Then say what the problem is and what you want to find out (research problem/questions). Then say
how you will find this out (methodology). Then display your results and interpret/analyse them (data analysis).
Then summarise what you have found in relation to the research questions (summary of findings section). Then,
in the implications section, compare what you have found to theory. This will expose gaps, which you will address
through your recommendations. Guide the reader through the report. Foreshadow what each section will do, for
example. Let the reader hear “your voice”. Take ownership of the writing and the report. Remember, its not so
much what you do or the conclusions that you come to that are important to marks but showing how you arrived
there (transparency). Good marks come from explaining and justifying (through logic and literature) what you
did, what you found showing your reasoning. The purpose of the exercise is to demonstrate that you understand
theory and can apply it in a practical research context. Best wishes and good luck.
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AUSTRALIAN INSTITUTE of BUSINESS the practical business school Master of Business Administration LEARNING MATERIALS PROJECT
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Master of Business Administration
LEARNING MATERIALS
PROJECT
©Australian Institute of Business. V11-12.02.12
1
729PROJ Project
Topic 1
TABLE OF CONTENTS
Overview …………………………………………………………………………………………….. 4
Project purpose ………………………………………………………………………………………………………………… 4
Pre- or co-requisite subjects ……………………………………………………………………………………………….. 4
Project outcomes ……………………………………………………………………………………………………………… 4
Phases and assessment ……………………………………………………………………………………………………… 5
Textbook and other reading ……………………………………………………………………………………………….. 5
Other recommended reading………………………………………………………………………………………………. 6
How to Choose a Project ………………………………………………………………………… 8
What should be the topic area of the Project?………………………………………………………………………… 8
On what issue(s) should the Project focus? ……………………………………………………………………………. 8
Which methodology to use? ……………………………………………………………………………………………… 10
Conclusion …………………………………………………………………………………………………………………….. 10
How to Structure The Project Proposal……………………………………………………..11
Title/Topic page ……………………………………………………………………………………………………………… 11
1. Introduction ……………………………………………………………………………………………………………….. 11
2. Focus for the study ………………………………………………………………………………………………………. 11
3. Project related literature summary …………………………………………………………………………………. 12
4. Planned methodology (data collection, data analysis)…………………………………………………………. 12
5. Schedule for completion ……………………………………………………………………………………………….. 13
References …………………………………………………………………………………………………………………….. 13
Appendices ……………………………………………………………………………………………………………………. 13
Project Proposal Evaluation Checklist………………………………………………………………………………….. 13
How to Structure the Project …………………………………………………………………..15
Title/Topic page ……………………………………………………………………………………………………………… 15
Executive summary …………………………………………………………………………………………………………. 16
1. Introduction ……………………………………………………………………………………………………………….. 17
2. Orientation…………………………………………………………………………………………………………………. 18
3. Data collection and analysis …………………………………………………………………………………………… 20
4. Key findings ………………………………………………………………………………………………………………… 24
5. Key implications ………………………………………………………………………………………………………….. 25
6. Conclusion………………………………………………………………………………………………………………….. 25
©Australian Institute of Business. V11-12.02.12
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729PROJ Project
Topic 1
APPENDIX A: Example Project Topics ……………………………………………………….27
APPENDIX B: Example Project Proposal …………………………………………………….29
APPENDIX C: Research Consent Forms ……………………………………………………..36
APPENDIX D: Project Proposal Evaluation Checklist ……………………………………39
APPENDIX E: Example Final Project with Assessor’s Comments …………………….40
APPENDIX F: Using Interviews to Collect Data ……………………………………………54
APPENDIX G: Referencing and Plagiarism ………………………………………………….59
©Australian Institute of Business. V11-12.02.12
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Topic 1
729PROJ Project
Overview
Project purpose
For this subject, you are required to undertake a research project which addresses an issue
of strategic or functional importance to your organisation (or to another organisation of your
choice or to a project relating to a newly forming organisation). You will use knowledge of a
research method to implement that project, to report on the process and to identify the
learning gained by the relevant organisation or by yourself.
The purpose is therefore explanatory – you need to provide not only an account of what
occurred in terms of the sequence of the events but also the influencing factors, roles of key
players, and the impact of decisions both intended and emergent. In this sense, it is a
reflection on the past. But to achieve this, you may need to interview relevant individuals in
a process of reflection and analysis. Thus, one of the core challenges of a project is finding
the right balance between description and analysis.
Description without analysis will be insufficient for this Project.
Therefore, a business plan, marketing plan or anything similar is not appropriate for your
Project as it will not easily lend itself to the required analysis.
Pre- or co-requisite subjects
Before beginning the Project, you must complete the core subjects. Additionally, if you are
undertaking an MBA specialisation, you must first complete the subjects in that
specialisation or undertake them at the same time as the Project.
Project outcomes
On completing the Project, you should be able to:
•
Explain the underpinning concepts associated with the focus of the Project
•
Discuss the focus of and justification for the Project, the nature of the research
methodology chosen, the reasons for the choice of research methodology and the
issues involved in using the chosen methodology
•
Demonstrate high order of skills in observation and reflection, data collection, data
analysis and synthesis of results
•
Demonstrate creativity and flexibility in documenting the Project and its outcomes,
your reflections as the researcher and the learning acquired by yourself as the
researcher as well as the learning acquired by the participants in the Project and the
organisation or yourself which is the focus of this Project.
©Australian Institute of Business. V11-12.02.12
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729PROJ Project
Topic 1
Phases and assessment
There are three phases in the Project:
Phase 1:
Orientation and development of the Project Proposal
Phase 2:
Data collection and analysis
Phase 3:
Project
Phase 1 consists of:
•
Identifying a suitable topic for the Project. Some of the possible topics that can be
covered in your Project are shown in Appendix A. Please note that if you are
undertaking a specialised MBA, you must undertake your Project in the area of
specialisation. Failing that, you will be awarded a generic MBA, and your degree will
not reflect any specialisation,
•
Undertaking directed reading on case study research or action research relevant to the
Project,
•
Developing a Project Proposal and communicating with your Project Adviser to fine
tune the Project Proposal to an acceptable standard. The structure of the Project
Proposal is set out in the section of these materials entitled “How to Structure your
Project Proposal”.
•
As a guide, the Project Proposal could be between 1,000 to 2,000 words.
After your Project Proposal has been developed with your Project Advisor,
you must submit the Project Proposal to AIB and obtain AIB’s
approval before you may start work on your Project
Phase 2 comprises the systematic collection and analysis of the Project’s data and having
regular consultations with your Project Adviser.
Phase 3 consists of:
•
The writing of the draft Project,
•
Submission to the Project Adviser for comment and feedback, and
•
Final submission of the finished Project report to AIB with a total content of 4,500 to
6,000 words (excluding your cover page, the executive summary, table of contents, list
of references and appendices).
The Project should satisfy the following criteria:
•
Identify the critical need(s) or issue(s) confronting an existing organisation or a newly
forming organisation
•
Integrate the literature in the discipline area of the project
•
Describe and justify the use of a research methodology
•
Ensure ethical issues of informed consent are observed
•
Describe the research process and analyse the data.
Textbook and other reading
The textbook is: Saunders, M, Lewis, P & Thornhill, A 2009, Research Methods for Business
©Australian Institute of Business. V11-12.02.12
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729PROJ Project
Topic 1
Students, Prentice Hall, London. Please use the most recent edition of the textbook
available.
This textbook covers topics such as:
• Formulating and clarifying the research topic (including how to write a research
proposal). Appendix A lists several project topics to provide inspiration for your Project
Proposal.
• Critically reviewing the literature
• Deciding on the research approach and choosing the research strategy (this covers a
wide range